Privacy Policy

Collection and Use of Personal Data

At Navettefine Jewelry, we aim to provide you with a memorable experience—one that is safe, smooth and personalized. To this end, we collect and store your personal information that you share with us from time to time. This enables us to provide you with products, features, and services that most likely meet your needs, and to provide you with a customized website experience that is safer and smoother. Navettefine Jewelry collects only such Personal Information that we believe to be relevant to your experience with Navettefine Jewelry and which is required to understand you or your interests.

Information we collect about you includes, but is not limited to:

  1. When you sign up for our newsletter
  2. When you enter competitions and prize draws;
  3. When you register with the Website, by phone or by email, or provide personal information which you complete, or which we complete at your request in-store via a store card;
  4. When you place an order on our Website;
  5. If you ask us to receive personalized online content such as targeted advertising;
  6. If you contact or correspond with us (for example, by phone, email or otherwise) to find out more about a product or our after-sale care and support services, to report a problem with the Website or a product, or for any other reason

With your consent, we process the following personal data which you provide when you interact with the Website and use the related services and functions. The data may include your first and surname, title, gender, birthdate (day, month & year), anniversary (day, month & year) email address, phone number, and address, as well as the shipping address, billing address, and any other information that you consider necessary to provide us with.

The information collected from you via our Website will be matched with personal information you may have given us in our stores. This is to help us ensure that the data we hold about you is kept accurate and up to date.

We work closely with third parties, for example, business partners, sub-contractors for technical, payment and delivery services, advertising networks, analytics providers and search information providers. If we receive information about you from them, we will always seek assurances that they are providing information to us in accordance with data protection laws and that they are transparent with you that they may share your data with us. We may use this information to update our records about you to keep them accurate.

You can choose to remain anonymous and browse the website without telling us who you are or revealing any personal information about yourself. We may automatically track certain information about you based upon your behavior on our website. This information is used to conduct internal research on our users’ demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.

Promoting safety and security

We abide by the principles of legality, legitimacy, and transparency, use, and process the least data within a limited scope of purpose, and take technical and administrative measures to protect the security of the data. We use personal data to help verify accounts and user activity, as well as to promote safety and security, such as by monitoring fraud and investigating suspicious or potentially illegal activity or violations of our terms or policies. Such processing is based on our legitimate interest in helping ensure the safety of our products and services.

Here is a description of the types of personal data we may collect and how we may use it:

How We Use Your Personal Data

We may use and share non-personal data we receive or collect from you without restrictions. We use the above personal data held about you for the following purposes:

To carry out obligations arising from any contracts entered between you and us and to provide you with information, products and services that you request from us, i.e. to process and complete your orders and to process your payments;

  1. To remind you of products you have placed in your basket on the Website, but have not purchased*;
  2. To tailor our Website content to your needs and preferences*;
  3. To prevent, detect, and investigate fraud, security breaches, violations of law, and other misuse of the Website, and to enforce our Terms and Conditions.
  4. To address any inquiries, correspondence, concerns or complaints you have raised;
  5. For our internal operations, including data analysis, testing, research, statistical purposes and troubleshooting;
  6. To provide you with information about other products and services we offer that are similar to those that you have already purchased or enquired about.
  7. To deliver relevant advertising to you, for example, newsletters*; and
  8. To make suggestions and recommendations to you about other products or services that may be of interest to you*.
  9. To carry out automated decision-making and profiling for the purpose of identifying what information or advertising you might like to see from use, for example, by creating individual or group profiles.

Your data may, in any case, be processed, even without your consent, for the purpose of complying with laws, and regulations, performing statistics on the Website’s usage, and ensuring its proper functioning, to establish or defend the legal claims in the interest of the Company.

In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our user’s activity on our website. We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information. We may occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (such as PIN code, age, or income level). You may choose not to participate. We use this data to tailor your experience with our website, providing you with content that we think you might be interested in and displaying the content according to your preferences.

You can opt out of our marketing communications at any time through the unsubscribe button at the bottom of every marketing email or by contacting us at NavettefineJewelry01@gmail.com.

Cookies and Technologies

A cookie is a small piece of data sent from a website and stored in a user’s web browser while a user is browsing a website. When you browse the website in the future, the data stored in the cookie can be retrieved by the website to notify us of your previous activity. Cookies allow Navettefine Jewelry to respond to you as an individual. By gathering and remembering information about your preferences, Navettefine Jewelry can tailor itself to your needs, likes and dislikes and continually improve the Website and the customer shopping experience. The use of cookies also enables you to browse most of the Navettefine Jewelry website pages without having to log in repeatedly.

You can modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the user-friendly features we have built in our website.

Data Security, Integrity, and Retention

We use reasonable technical, administrative, and physical security measures designed to safeguard and help prevent unauthorized access to your data and to correctly use the data we collect. We will retain your personal data for as long as it is necessary to fulfill the purposes outlined in this Privacy Statement unless a longer retention period is required or permitted by law.

Children’s Privacy

We are committed to protecting the privacy of children. The Website is not directed to children and we do not knowingly collect any personal information from children. If a child under the age of 16 has provided us with personal information online, we ask that a parent or guardian please contact us.

Contact Us

If you have any questions or concerns regarding this privacy policy, feel free to contact us at service navettefinejewelry01@gmail.com.

If you ask us to stop processing your personal information in a certain way or erase your personal information, and this type of processing or information is needed to facilitate your use of the Website or is required to enable us to provide you with a service (such as to manage your online account), you may not be able to use the Website or the service as you did before.

This does not include your right to object to direct marketing which can be exercised at any time without restriction. Please allow at least 10 working days for your request to be actioned.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Suggested text: Visitor comments may be checked through an automated spam detection service.

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